MoT #10: Change Management and Customer Success

Solo & Team plans (except Launch).

In our latest Moments of Truth episode (#10), Shari Srebnick from Searchmetrics talks about how driving adoption and customer value realization is an exercise in change management and approaching it any other way is the folly of fools.

Episode #10, 'Change Management and Customer Success' is available today in the 'Moments of Truth' section of SuccessCOACHING. Click here to view