MoT #28: Dealing with Difficult Customers & Situations

In our latest Moments of Truth episode (#28), David Verhaag from Olifano discusses the difference between difficult customers and difficult situations and provides some really good advice and best practices on how to best deal with them.

Episode #28, “Dealing with Difficult Customers & Situations” is available today in the “Moments of Truth” section of SuccessCOACHING.
Click here to view