MoT #29: Fusing New CSMs Into Your Customer Base

In our latest Moments of Truth episode (#29), Marc Ray from Chainanalysis discusses the effort and approach he took to build a new team from scratch at 150 customers in a new role as head of customer success.

Episode #29, “Fusing New CSMs Into Your Customer Base” is available today in the “Moments of Truth” section of SuccessCOACHING.
Click here to view