MoT and CSM Mastermind Replays for All

In an effort to better serve our customers during the current COVID-19 crisis we are making all of the episodes in our Moments of Truth interview series and all of our CSM Mastermind session replays that were previously only available to specific subscription plans available to all current Learning Platform users regardless of the plan or program they have purchased.


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Our Moments of Truth interview series provides bite-sized Customer Success advice designed to drive out-sized Impact. These are short stories about customer success experiences; thoughts or opinions about Customer Success related topics; or ideas about the who/what/when/where/why and how of Customer Success.

To catch up on our Moments of Truth interviews and learn how other Customer Success professionals are dealing with everything from strategy to the daily grind check out the Moments of Truth section on your dashboard.


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CSM Mastermind is a monthly, live online event that brings together CSMs from various backgrounds and industries to share their knowledge about common topics or challenges that CSMs face every day.

CSM Mastermind brings you inspiring and actionable conversations with some of the world's leading CSMs. These sessions bring together CSMs from various backgrounds and industries to share their knowledge about common topics or challenges that Customer Success Managers face every day.

To catch up on any of the past CSM Mastermind sessions by watching a session replay. All past CSMM session replays are now available for you to check out in the CSM Mastermind section of your dashboard.